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    Thread: My "Blue Boy" Hyundai i10 Limited Ed Detailed Review +Mods +HID

    1. #51

      love my country and love my
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      seems some electrical problem...check some wires or requires CRC spray in connectors!

    2. #52

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      Anyone knows Hyundai Customer care email for regional or zonal office?

    3. #53

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      after some complaining, I got the dealership agreed to send some expert at my place to diagnoise the Central locking issue. He will be coming tomorrow.

    4. #54

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      So the car was once given to ASC to diagnoise the central lock issue. They arranged electrician at my home branch (Its an on demand branch, Not full fledged branch) to check the stuff.

      These 2 things were done-
      1, Remove battery Negative and clean the contact/Sand the point where its earthed to the chasis.

      2. They brought a refurbiushed BCM and are now trying to check its effects on my car. However the refurbished BCM is itself finicky and sometimes operates only 1 lock and sometimes all.

    5. #55

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      Unfortunately, After spending a day trying out, The actual issue could not be diagnosed. The car was returned to me As-is. And Now it appears to me that Hyundai service is not as good as Mahindra. Here, they do not even have any customer care email.

    6. #56

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      Dear Hyundai,
      I have Hyundai i10, Bearing Regn Number- xxxxxx. Service date- 05.08.17.
      The vehicle is suffering from 2 Problems-
      1. The Front Suspension is too Hard.
      2. Central Locking is not working properly.

      As a result, After taking due appointment We visited your Reputed Dealer- Focus Hyundai at Jalgaon. Please Note that I do not live in Jalgaon so we have to travel 100+100 Kms just to get to authorized service. The service date was- 05.08.17, Invoice No G201700832/W22.

      Unfortunately, I would like to say that my service experience was sub par.
      1. The front Shock absorbers were not in stock so the Old Shocks were just refitted to vehicle. Please note that I had visited the dealership a few weeks ago and they were aware that my vehicle will need new shocks.

      2. After a day of Fiddling and checking, the dealership could not find concrete solution to Central locking. The vehicle was handed over in dirty condition.

      I would like to bring you to the notice that my Vehicle has been inoperative since August 2017 due to said problems. So far I am not having any updates from the dealership in this regard. I wish that Hyundai take this service case under its priority and help me out.
      Thanks.

    7. #57

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      Dear Mr. xxxxxx

      Greetings from Hyundai!



      We have gone through the content of your complaint and have made a note of your concern. At the onset, we would like to apologies for the inconvenience caused.



      We have requested Mr. Sharad Patil, Service Manager –Focus Hyundai to look into this matter. His contact number is 9325895296.

      They would be in touch with you for resolving your concern.



      Request you to kindly bear with us till then.



      Should you require any further assistance, request you to kindly contact the undersigned.

      Assuring you of our best support at all times



      Best Regards,



      Description: Hyundai_Logo_Hor_FullColour_CMYK



      Prasad Bordavekar

      Field Support 2

      CR Coordinator, West 3

      T +91 20 66320534

      B50071@hmil.net http://www.hyundai.com



      Hyundai Motor India Limited

    8. #58

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      As circumstances may have it, The blue boy accompained me with a small trip to Gujrat. As We had a little bit of Time at hand, I decided to hand over the car for checking and fixing suspension problems (Which were troubling me at the corner of my head). Surprisignly, most of the suspension turned out to be fine, Including the shocks and EPS motor. Only a Ball joint was changed and some alignment / balancing solved any minor vibrations. The SA said I was being too cautious as these parts could have worked further 2000 Kms but I just went at it.
      Total bill came to 2800.

      While the car was at ASC, I also asked them to check out central locking issue, for which they did 2 things-
      1> Change Driver side Door motor (Actuator)
      2> Disconnect some Key insertion sensor in steering colum.

      Unfortunately this did not fix the problem so car was reverted to its original config. I was not charged for any of this process. The Pointers were again going towards BCM, So I will get at new BCM installed soon.
      Bill attached for your reference.Click image for larger version. 

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    9. #59

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      Pics from recent trips.
      Click em to zoom in.
      Click image for larger version. 

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    10. #60

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      So,
      After almost 3 months, I got the door lock sorted out.
      The vehicle was hardly ever used during this tenure.
      The BCM required to be changed. Over all expense including fuel and my wasted time was about 20k. Had to make 3 visits to Jalgaon (600 KMS) for the pesky issue. Incompetency of the Service network did not help Much. Even escalations do not work like Mahindra and there is No RM facility.

      The vehicle was still returned in dirty condition. I will perhaps take detailing to myself.

      Unfortunately. Today morning I drove the car after almost 15 days. The vehicle is making too much sound. Like Damaged exhaust. Will have to check again.. Performance is unaffected, does 130~140 easily.Click image for larger version. 

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