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    Thread: Suggestions required: To keep or not to keep an accidental car(Figo).

    1. #21
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      Quote Originally Posted by invincible_444 View Post
      Thanks quicksilver my car is at a FASS it's just it's not the one I am familiar with and have had a poor experience till now. I had submitted the signed insurance form on Monday and they have not managed to get a surveyor assigned to the case. I can imagine how much time they will take to fix the car
      Once you submit the claim form and required documents (sometimes they ask for the original driver's license and RC book/smart card), it should take hardly a day for them to arrange the insurance inspection. If it is taking too long, tell the supervisor that you will complain to Ford India. Ford seems to be serious about addressing customer complaints and the dealers usually sweat about customers not giving them good remarks on the follow up calls.

    2. #22

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      Quote Originally Posted by invincible_444 View Post
      I just got a call with an estimate of 2-2.5L..by the looks
      Sorry to hear about your car . When you say by the looks i am assuming they are just estimating cost orally ?, i think get the cost estimation on paper . from looks of this i think 2-2.5 L sounds a little on side but its good to get what they are projecting on paper , say Just from look of it Front bonnet ( 3700 RS ) , Side fenders ( 6K ) Headlight assembly ( 8K ) kind of figures , Fog lamps , front bumper ..- i am just guessing cost which i mentioned in bracket ...

      The difference here between private good garage and FSS will be , say Service center will replace most of the stuff and will have higher labour charges on each part , Say replace fog lamp blub ( RS XYZ ) and this smaller figures just add huge value on bigger accident Jobs .

      What ever you decide to repair you will need to make up your mind that you will not see your car for few months - These things take a lot of time.
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    3. #23
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      Sorry to hear about it. Hope you all recover soon.

      From the looks of it, the car damages are mostly cosmetics - fender, lights, bumper etc. I wonder why on earth they are quoting 2.5L. Get a breakup of the estimate and let the insurance guy do his job. Get it repaired - I doubt you'll have to shell more than 30-50k out of your pocket. Cashless garage is the key. You'll save hassle and money.

    4. #24

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      Quote Originally Posted by invincible_444 View Post
      they said pillars have moved so will need to be replaced.
      They have to mount the car on a jig and take measurements before they can say the pillars have moved. Even if they did move, they can be pulled back to specs. The damage does not look too serious to me. When the front of the car is dismantled they can see the damage underneath.

    5. #25

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      Quote Originally Posted by Indian View Post
      They have to mount the car on a jig and take measurements before they can say the pillars have moved. Even if they did move, they can be pulled back to specs. The damage does not look too serious to me. When the front of the car is dismantled they can see the damage underneath.
      Havent seen that being done here in India. We're different from the rest of the world you see.
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      Quote Originally Posted by derPoltergeist View Post
      Havent seen that being done here in India. We're different from the rest of the world you see.
      It does get done the same way here, but depends on the dealer and if they had invested on the jig. I have seen the Car-O-liner being used on both Honda and Ford dealerships in Coimbatore. My Ford Figo had sustained extensive damage including complete front end, A-Pillar, Roof. Only 1/4th of the rear part was not damaged! and they still got everything done back to shape, without any un-natural panel gaps and I drove the car for another 3-4 years without any issues (no squeaks, rattles or vibrations and alignment issues).

      I guess end of day, it is all in the hands of the dealer... if they make good use of the equipment they have, then the car can be restored back to original shape!

    7. #27

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      Quote Originally Posted by quicksilver View Post
      It does get done the same way here, but depends on the dealer and if they had invested on the jig.
      In Europe, only few dealers have body shops. In these workshops they do only small repairs.The use specialised workshops with the equipment for serious damage. If the repairs cost more than 15% of the value of a car under 1 year old and driven under 15,000 km, the insurance company scraps the car. In Norway that is.

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