This happened to us this evening. Location: X cut road, CBE, Chennai silks basement parking. I asked the drivers who were around but all were pressing for the reaper removal which holds the glass windows but I knew there was an easier way. It had happened to me on day1 of the delivery of my Sparky in Chennai. Those folks did some stuff below the bumper and forced their way in thru the back-door/****ey door. No one here seemed to know this. I called up KLN. Nice guy. He asked me to call CBE service guy. He gave me the correct cell number. These CBE guys were in a hurry and gave me the solution over the phone. I tried hard and a few clarification calls with these guys and finally voila - the ****ey opens up. Now I know it. On hindsight they should have just sent a person and charged me 100 or 200 bucks for onsite service, without revealing the trick. Now more and more people know this and easy for thieves. Anyway, please PM me if you have the Sparky stuck somewhere with your keys inside and the doors all locked up and are not able to find any service center folks.