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    Thread: Mahindra ‘With You Hamesha’ customer care initiative

    1. #1

      Metalspree's Avatar
      Join Date
      Nov 2011

      Mahindra ‘With You Hamesha’ customer care initiative

      In a bid to further accentuate their select and personalized services to customers, Mahindra & Mahindra has launched a new customer care website – http://www.withyourhamesha.com. This is the first ever digital platform in the auto industry in the country portraying the company’s endeavor to serve their customers in whatever way possible in a variety of service, sales and maintenance options.

      The new website, “With You Hamesha” meaning “With You Always”, is for creating awareness among customers about the various customer service initiatives and other services being offered by the company. Interaction will be amplified while customer experiences will be improved via this website. Mahindra vehicle owners will be able to access a service cost estimator where cost of parts and labor is mentioned while they will be reminded about upcoming service, PUC, insurance and license renewals.
      Service networks and tips on vehicle maintenance and car will also be offered on the website, thus taking the customer experience to a new level and aiding the company in development of a strong bond with their customers. The website will serve as a one stop shop for brand details while customers will be able to get service history and a chance to rate service advisors who have attended to their vehicles when they took them in for servicing. Rough estimates of maintenance work and precise cost of spares will also be available on the portal.

      Source : Mahindra 'With You Hamesha' customer care initiative | Rush Lane

      I have registered in the website and it works as advertised.

    2. #2
      Godfather's Avatar
      Join Date
      Nov 2009
      Quote Originally Posted by Metalspree View Post
      I have registered in the website and it works as advertised.
      websites work, vehicles dont.

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