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    Thread: KLN Motors - Chennai

    1. #1

      a.k.a AntiFigoRacer
       
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      KLN Motors - Chennai

      Hi Guys, Posting my feedback on KLN Motors, Chennai. Hope this is useful.

      General service
      1. Turnaround time is quick and appointment is not required.
      2. Customer service is not good. Customers are not pro-actively attended to.
      3. They don't seem to attend to all issues pointed out by the customer.

      Problem Diagnosis/ & Resolution
      1. Not good in problem diagnosis and resolution. I took my car almost 4 times to them to fix an issue and they were not able to recognise the problem itself. This has happened with one of my colleague as well.

      Other issues
      1. KLN motors frequently ring up the customers, at least once a week, requesting the customers to service the vehicle at their garage.
      TATA Indica Vista Quadrajet (2009) | Suzuki GS 150R (2010) | TVS Wego (2011) | TVS Victor GL (2004) - SOLD

    2. #2

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      Lol... on reading urs i assume we have to avoid this place ...

    3. #3

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      I heard KLN is owned by Wife of a personality, who is in the most powerful position in TN

    4. #4

      a.k.a AntiFigoRacer
       
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      I believe that KLN certainly requires more experienced people. My feedback is just on the TATA division of KLN and not on the Chevrolet division.
      TATA Indica Vista Quadrajet (2009) | Suzuki GS 150R (2010) | TVS Wego (2011) | TVS Victor GL (2004) - SOLD

    5. #5

      a.k.a AntiFigoRacer
       
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      KLN motors is now doing some ridiculous things. Every week they are calling me up asking me to bring my car for service :-(. I have now started rejecting their calls. I have told them few times now that my car is not due for service for another 8000 kms but still they keep calling.
      TATA Indica Vista Quadrajet (2009) | Suzuki GS 150R (2010) | TVS Wego (2011) | TVS Victor GL (2004) - SOLD

    6. #6
      GearHead
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      Why would they do that? Makes no sense. The Persons manning the Front Desk and also who make these feedback calls are so dumb
      "Sometimes I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us."
      -Calvin

      Dai!!!

    7. #7
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      Its been years i have been to KLN Anna nagar to take the delivery of my Friend's Pulsar

      And this was the one of the first 100 Pulsars they launched in 2003 with the round light.
      Honk if you want to see my finger!

    8. #8

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      I have lost my patience with KLN Motors. Since Aug-10, they would have successfully called me 30 times from different numbers. Even today they called me. Today I have complained to TATA Motors(via their web-site) requesting to prevent KLN motors from making unnecessary calls to the customers. Let's see if something happens.
      TATA Indica Vista Quadrajet (2009) | Suzuki GS 150R (2010) | TVS Wego (2011) | TVS Victor GL (2004) - SOLD

    9. #9

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      After I had registered the complaint with TATA motors, KLN called me up and promised not to make unnecessary calls to me. I told them that I was forced to make that complaint and that they understand my view.
      TATA Indica Vista Quadrajet (2009) | Suzuki GS 150R (2010) | TVS Wego (2011) | TVS Victor GL (2004) - SOLD

    10. #10
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      Angry KLN Motors Chennai - Fraudulent activities

      KLN Motors in Chennai keep calling you for repetitive services so that they can exchange your original company parts for replicas and make money....this is a black dealing that they are doing for over 2 years now and thats how they make money. Has there been anyone who has not had any problems from their car after the first service of their car from KLN. They also sell old models like 2010 now in April 2011 by cheating customers. Apparently GM delhi guys are not aware of these activities and the person they send for investigation gets bribed to ensure a clean report sent to GM guys. Only we can help this customer cheating to be stopped by posting as many reviews as you can and then going directly to consumer court. Please keep proofs like job cards, call phones recorded and conversation recorded to help bring this to light.

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