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    Thread: Maruti Service Centers in Chennai

    1. #11
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      Khivraj on Mount Road is equally bad. I had given my car for first service and when I picked it up I had the following problems:

      water marks on the windshield (front & rear) and on the windows
      Bent numbe plate
      scratch near the number plate area

      Had sent an email to Maruti customer care with the photos, got a response to take it back to them to set things right.

      Water marks were partially removed using a solution - DRIWASH. Need to find some good solution to remove them completely.
      Bent number plate was rectified using a hammer. Now this has been replaced.
      Scratch near the number plate area - touch up done.

      But the damage is already done. I will not/never take my car to Khivraj again. Hvae found ABT maruti injambakkam extremely good. Dont mind travelling 20 kms, but will for sure take the car to them for the second service.
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    2. #12
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      Given my car to ABT maruti injambakkam and they did exceptionally well job.

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    3. #13

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      Having bought two car from Vishnu cars, won't recommend them for service. The second horn on our friends Wagon R was missing after service, messed around with the clutch on my dad's Wagon R, introduced stains marks on my friends Waggy, converted my friends Ritz VXI into a VDI (just the badging alone after repainting/dent repairing the boot doors.

      Would suggest MSM as the better of the lot. Though their standards have dropped, they have the best mechanics, can get spares faster than most other centers and have database on standard problems. Their customer service manager Mr. Velmurugan is a very nice person and handles issues very effectively. Was speaking to a neighbor who used to work at a senior level is Unipro and his feedback on all Maruti service center is not very charitable. He suggested Maruti Service Masters.

    4. #14
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      Quote Originally Posted by sridhar k View Post
      Would suggest MSM as the better of the lot.
      Whereabouts of this ? Having fed up with ABT on their pathetic service, I moved to Popular Pallikaranai. That's like escaping from a ghost & getting stuck with a gorilla

      In my service history, never ever a complaint gets resolved in its first attempt ! This time I reported a noisy & rattling boot in my Swiftee. Got a call that service is done & ready for pickup. Did the test drive & found the boot to be even more noisy. Returned back to the service center to see the plastic pad on the rear boot was broken, which was intact when I left for service. SA said it was broken when it was left with them & I said, so be the case, what did you do to fix the problem which I reported ? No response for that. Escalated the issue to the Service Manager & got the pad replaced & the noise returned to its same original state as before ! Horrible service & the SA's always have a reason to convince about our complaints & never resolve them !
      Last edited by Lvramanan; 18th Jul 2012 at 15:45.

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    5. #15

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      MSM is located behind Guindy Olympia Tech Park.

      - - - Updated - - -

      And i think they have free pick-up drop from anywhere in Chennai.

      - - - Updated - - -

      Here is the address:

      Plot No 9, South Phase, Thiru Vika Industrail Estate, Behind Olmpia IT Tech Park, Ekkatuthangal Chennai, Tamil Nadu 600097, India
      044 4356 3368

    6. #16
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      IMHO. I find MSM much better than Khivraj and Indus. I have been going their since their inception.
      Ertiga VXi (2014)
      Ritz VDi ABS (2012)

      Fiesta 1.6S (2010)
      Alto K10 Vxi (2010)
      Nissan Sentra 1.8S (2005)
      Swift Vxi (2006)
      Santro XG(2006)
      Alto Lxi(2005)

    7. #17
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      ABT - Adyar is also good. You can get in touch with Mr. Thomas who is the customer care manager. He will special care for your car!! tell him you are my friend - the guy made him cry infront of maruti TSM for not doing anything for my braking problem!!
      Caveman on Ketosis

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      Quote Originally Posted by lvramanan View Post
      I moved to Popular Pallikaranai. That's like escaping from a ghost & getting stuck with a gorilla
      -
      I felt the same when I checked Popular Pallikaranai. Seems my Waggy prayed God and made me to service it at its parents home - ABT Guindy.

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      ABT - Adyar, ABT - Guindy or MSM Ekaduthangal are good places to get your car serviced. Personally I feel the quality of cleaning, both interior and exterior, is much better in MSM than ABT Guindy.
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    10. #20

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      Guys

      I gave my A-star for service @ NSK (Maruti Authorized Service Station). They seems to be good and they dont force any extras to be bought. The car was delivered clean. My reported problem(with honk) was also corrected. NSK is at Neelangarai.

      There is one new Maruti showroom/service center opened at the same place..AIE cars I think..

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